• Company will not be responsible for loss or damage, to any personal belonging left in the clothes.
• Customers are requested to count the clothes, at the time of delivery and inform the delivery executive in case of missing articles. Company will not be liable for any such claims after the delivery has been accepted.
• Claims raised for quality issues will be valid only within 7 days of delivery.
• Customer shall pay the entire amount after successful delivery of order. The exact bill amount will be informed to the customer via SMS after the order is created.
• All accessories that can be detached from the garment will be counted as separate items and charged separately.
• For any loss or damage of garment, the compensation amount shall not be greater than 10 times the invoice value for that garment. Applicable only for the orders paid through Laundry Legend Mobile App.
• Company is not liable for colour bleed in laundry. You are advised not to give clothes that may bleed colour in laundry.
• We Follow "No Claim" policy. All articles are accepted at customer risk.
• We shall not be held responsible for damage to articles that cannot withstand the normal cleaning or dry-cleaning process.
• We shall not be held responsible for articles that are damaged due to the ageing process of Inferior quality of clothes.
• We shall not be held responsible for any ornaments or Jewellery Pitting’s on your clothes getting damaged during the processing.
• We shall not be held responsible for shrinkage, damage, cuts, holes, scratches, stains etc. becoming apparent during the wash process due to defective manufacturing, adulteration deterioration, wear & tear, and exposure to environment.
• Customers are requested to collect their order within 30 days. We shall not held responsible after 30 days from the date of booking, for lost of any garment or shoes.

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