Frequently asked questions
General Questions
We provide wash & fold, dry cleaning, pickup & delivery, and commercial laundry services.
Schedule a pickup online or by phone, and our team will collect your laundry, clean it, and deliver it back to you at your convenience.
We currently provide laundry services in [Your Service Areas]. Contact us to check availability in your location.
Our standard hours are [Days & Time], but pickup and delivery services may have extended availability.
Pricing & Payments
Pricing varies based on the service type and weight. Visit our Pricing Page for detailed rates.
We accept credit/debit cards, online payments, and cash (for walk-ins only).
No, our pricing is transparent. You’ll see the total cost before confirming your order.
Laundry Care & Process
Yes, we always separate laundry by color and fabric type for the best results.
Absolutely! Just let us know your preferences when placing your order.
Yes, we provide fragrance-free and hypoallergenic detergent upon request.
Pickup & Delivery
You can schedule a pickup through our website, app, or by calling us directly.
You can leave your laundry in a secure location, and we’ll pick it up and return it as scheduled.
Our standard turnaround time is 24-48 hours. Same-day service may be available for an additional fee.
Other Questions
We take great care of your laundry. In the rare event of an issue, please contact us immediately, and we’ll work to resolve it.
Yes! We handle comforters, duvets, wedding dresses, and more. Additional fees may apply.
You can reach us via phone, email, or through our website’s chat feature.